A comparison platform to help Swiss businesses connect with their customers.
A comparison platform to help Swiss businesses connect with their customers.
A comparison platform to help Swiss businesses connect with their customers.
A comparison platform to help Swiss businesses connect with their customers.
A comparison platform to help Swiss businesses connect with their customers.
Client
Swisscom
Client Year Agency
Swisscom 2019 IBM iX Berlin
Client Year
Swisscom 2019
Year
2019
Year
2019
Year
2019
Agency
IBM iX Berlin
Agency
IBM iX Berlin
Swisscom is a major telecommunications provider in Switzerland. From postal service to telegraphs and telephones – the company is continuously developing solutions to expand their digital offerings. We helped Swisscom build a lean, scalable MVP that offers both a customer interface and an access for businesses. Starting with five industries in early 2019, the service was designed to be easily scaled to further industries.
Swisscom is a major telecommunications provider in Switzerland. From postal service to telegraphs and telephones – the company is continuously developing solutions to expand their digital offerings. We helped Swisscom build a lean, scalable MVP that offers both a customer interface and an access for businesses. Starting with five industries in early 2019, the service was designed to be easily scaled to further industries.
Compare business offerings
Using Swisscom’s rich data, the platform is able to offer a wide range of local businesses for customers to compare. The service is built around the query of "what’s near me?" and allows customers to search by postal code.
Compare business offerings
Using Swisscom’s rich data, the platform is able to offer a wide range of local businesses for customers to compare. The service is built around the query of "what’s near me?" and allows customers to search by postal code.
Compare business offerings
Using Swisscom’s rich data, the platform is able to offer a wide range of local businesses for customers to compare. The service is built around the query of "what’s near me?" and allows customers to search by postal code.
Compare business offerings
Using Swisscom’s rich data, the platform is able to offer a wide range of local businesses for customers to compare. The service is built around the query of "what’s near me?" and allows customers to search by postal code.
Compare business offerings
Using Swisscom’s rich data, the platform is able to offer a wide range of local businesses for customers to compare. The service is built around the query of "what’s near me?" and allows customers to search by postal code.
Results, tailored to customers’ needs
To enable more refined search results, customers can filter by generic criteria like price, reviews, language, distance etc. as well as industry specific criteria such as years of professional experience or specific offerings.
Results, tailored to customers’ needs
To enable more refined search results, customers can filter by generic criteria like price, reviews, language, distance etc. as well as industry specific criteria such as years of professional experience or specific offerings.
Results, tailored to customers’ needs
To enable more refined search results, customers can filter by generic criteria like price, reviews, language, distance etc. as well as industry specific criteria such as years of professional experience or specific offerings.
Results, tailored to customers’ needs
To enable more refined search results, customers can filter by generic criteria like price, reviews, language, distance etc. as well as industry specific criteria such as years of professional experience or specific offerings.
Results, tailored to users’ needs
To have full control over the search results, users can filter by generic criteria like price, reviews, language, distance etc. as well as industry specific criteria like professional experience in years, preferred gender, specific offerings etc.
Review businesses
The ultimate way for businesses to build trust and increase customer loyalty is to integrate a feedback mechanism, where customers can rate the services they have received and leave a public review. Business owners then have the opportunity to respond to their customers’ reviews and engage in a dialogue.
Review businesses
The ultimate way for businesses to build trust and increase customer loyalty is to integrate a feedback mechanism, where customers can rate the services they have received and leave a public review. Business owners then have the opportunity to respond to their customers’ reviews and engage in a dialogue.
Review businesses
The ultimate way for businesses to build trust and increase customer loyalty is to integrate a feedback mechanism, where customers can rate the services they have received and leave a public review. Business owners then have the opportunity to respond to their customers’ reviews and engage in a dialogue.
Review businesses
The ultimate way for businesses to build trust and increase customer loyalty is to integrate a feedback mechanism, where customers can rate the services they have received and leave a public review. Business owners then have the opportunity to respond to their customers’ reviews and engage in a dialogue.
Review businesses
The ultimate way for businesses to build trust and increase customer loyalty is to integrate a feedback mechanism, where customers can rate the services they have received and leave a public review. Business owners then have the opportunity to respond to their customers’ reviews and engage in a dialogue.
Customer Interface
Optimized to quickly navigate through results and find the right business easily, the customer interface is modern, clear and yet subtly branded. Visually, it is generally lighter and sets the focus on interactions that bring conversion, like contacting the business.
Customer Interface
Optimized to quickly navigate through results and find the right business easily, the customer interface is modern, clear and yet subtly branded. Visually, it is generally lighter and sets the focus on interactions that bring conversion, like contacting the business.
Customer Interface
Optimized to quickly navigate through results and find the right business easily, the customer interface is modern, clear and yet subtly branded. Visually, it is generally lighter and sets the focus on interactions that bring conversion, like contacting the business.
Customer Interface
Optimized to quickly navigate through results and find the right business easily, the customer interface is modern, clear and yet subtly branded. Visually, it is generally lighter and sets the focus on interactions that bring conversion, like contacting the business.
Customer Interface
Optimized to quickly navigate through results and find the right business easily, the customer interface is modern, clear and yet subtly branded. Visually, it is generally lighter and sets the focus on interactions that bring conversion, like contacting the business.
Business access
Multi-accesses for businesses allow comprehensive control: a quick glance on the phone lets business owners see how an advertisement is performing in comparison to their competitors’, or a deepdive lets them set up the strategy to maximize their business’ visibility for the coming months.
Business access
Multi-accesses for businesses allow comprehensive control: a quick glance on the phone lets business owners see how an advertisement is performing in comparison to their competitors’, or a deepdive lets them set up the strategy to maximize their business’ visibility for the coming months.
Business access
Multi-accesses for businesses allow comprehensive control: a quick glance on the phone lets business owners see how an advertisement is performing in comparison to their competitors’, or a deepdive lets them set up the strategy to maximize their business’ visibility for the coming months.
Business access
Multi-accesses for businesses allow comprehensive control: a quick glance on the phone lets business owners see how an advertisement is performing in comparison to their competitors’, or a deepdive lets them set up the strategy to maximize their business’ visibility for the coming months.
Business access
Multi-accesses for businesses allow comprehensive control: a quick glance on the phone lets business owners see how an advertisement is performing in comparison to their competitors’, or a deepdive lets them set up the strategy to maximize their business’ visibility for the coming months.
The business access: well guided and always in control
For businesses, as our early on testing with a lo-fi, axure prototype underlined, it was crucial to be able to set up a profile and create advertisements quickly and easily. To retain full control and complete tasks efficiently, the whole setup and advertising process was streamlined to be as simple as possible and supplemented by tips and additional information.
The business access: well guided and always in control
For businesses, as our early on testing with a lo-fi, axure prototype underlined, it was crucial to be able to set up a profile and create advertisements quickly and easily. To retain full control and complete tasks efficiently, the whole setup and advertising process was streamlined to be as simple as possible and supplemented by tips and additional information.
Ranking points ensure high visibility for businesses
Setting up an account and placing simple ads is free of charge. However, if a business wants to increase its visibility, it can bid on good placements. The higher the bid, the better the placement. Costs and rankings for all advertisements are displayed transparently and can easily be modified to changing needs.
Ranking points ensure high visibility for businesses
Setting up an account and placing simple ads is free of charge. However, if a business wants to increase its visibility, it can bid on good placements. The higher the bid, the better the placement. Costs and rankings for all advertisements are displayed transparently and can easily be modified to changing needs.
Ranking points ensure high visibility for businesses
Setting up an account and placing simple ads is free of charge. However, if a business wants to increase its visibility, it can bid on good placements. The higher the bid, the better the placement. Costs and rankings for all advertisements are displayed transparently and can easily be modified to changing needs.
Ranking points ensure high visibility for businesses
Setting up an account and placing simple ads is free of charge. However, if a business wants to increase its visibility, it can bid on good placements. The higher the bid, the better the placement. Costs and rankings for all advertisements are displayed transparently and can easily be modified to changing needs.
Ranking points ensure high visibility for businesses
Setting up an account and placing simple ads is free of charge. However, if a business wants to increase its visibility, it can bid on good placements. The higher the bid, the better the placement. Costs and rankings for all advertisements are displayed transparently and can easily be modified to changing needs.
Scalability
To be able to rollout the service blueprint for about 25 other industries in 2019, the system is built to scale, fast. Different colour sets allow customized industry experiences that, at the same time, form a consistent brand through maintaining structure and function.
Scalability
To be able to rollout the service blueprint for about 25 other industries in 2019, the system is built to scale, fast. Different colour sets allow customized industry experiences that, at the same time, form a consistent brand through maintaining structure and function.
Scalability
To be able to rollout the service blueprint for about 25 other industries in 2019, the system is built to scale, fast. Different colour sets allow customized industry experiences that, at the same time, form a consistent brand through maintaining structure and function.
Thanks for visiting!
Please note: On all projects, my role was primary UI/UX Designer. If you have any questions about the workflow, challenges or insights about this project, please get in touch.
More Projects
TheraKeyProduct Design
iMpuls CoachService Design
Digital Game BoxService Design
iMpuls WebsiteDigital Branding
Comparison PlatformService Design